Sony Service Notification

Sony Electronics---- Today announced a small number of T20's, less than 100, vibrate when the power is switched on and will not be able to shoot pictures. This is due to a mechanical failure that affected the lenses and is being repaired under warranty.

SEL (Sony Electronics) recognizes the one-year warranties are about to expire and wants to make sure their customers are cared for. SEL will be offering free repair service to customers for a three-year period from July 10, 2008 to July 9, 2011 for this specific problem with the T20's.

This announcement is for United States customers and Sony states that other regions will be making similar customer notifications and may also report this issue with DSC-T70 cameras as well. However, DSC-T70 cameras are NOT affected by this issue in the U.S.

Please visit Sony Support... for the information on how to proceed should you have a camera with this problem.