Nikon Issues Service Advisory for D750 Shutter Problem

Nikon has released a service advisory for the D750 regarding a potential shutter problem that may impact some cameras.

D750_24_120_front34l-thumb-470x457-24783.jpgIt came to Nikon's attention that some D750 cameras manufactured in October and November of 2014 may have an issue with partial shading of images due to a problem with the shutter.  Nikon indicates that cameras with this problem with be serviced at no charge.

To determine if you have a camera with the problem, Nikon has an application online that allows you to enter your camera's serial number.  This application will look it up and determine if it is one of the cameras with a potential shutter problem.

Go to this page to use this application and enter the serial number of your camera: https://support.nikonusa.com/app/_D750/sn

You can find the serial number on the bottom of the camera, as shown in the photo below.  It will be a 7 digit number, found inside the area on your camera where you see a red rectangle shown below.

nikond750_serial.jpgNikon USA indicates that if your camera is affected (as confirmed with the serial number check), you will be provided with the necessary information to obtain service to fix this problem.

Once your D750 camera is received by Nikon, your D750 camera's shutter will be examined and replaced, and your D750 camera returned to you free of charge, even if your D750 camera warranty has expired.

If the serial number indicates that it is not one of the cameras that might have this problem, then no further action is needed and you can continue using your D750 without further concern about this problem..

Go to the following page to see the Service Advisory issued by Nikon USA about this problem: http://www.nikonusa.com/en/Service-And-Support/Service-Advisories/ibs1kfdg/Technical-Service-Advisory-for-Users-of-the-Nikon-D750.html

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