Important Canon Rebate Info

Nov 21, 2008 - This is an official message from Canon U.S.A., Inc.

The third-party rebate processing company, Continental Promotion Group (CPG), that was responsible for processing rebate claims and issuing mail-in rebate checks for Canon-brand printer and video products (along with many other products from a number of other companies) filed a Chapter 11 Bankruptcy petition on Friday, November 14. The funds provided to them by Canon U.S.A., Inc. (and other companies) are no longer available to satisfy the rebate checks that CPG issued on behalf of Canon and other companies.

Canon has made arrangements for such checks to be honored despite CPG's bankruptcy. Accordingly, if you have not yet presented such check to your bank for payment, please feel free to do so now.

Notwithstanding Canon's efforts in making arrangements to have rebate checks honored, as of the close of business on November 20, we received information that a small percentage of the outstanding rebate checks that were issued by CPG and dated on or before November 14, 2008 were returned unpaid. Canon has identified the affected customers and is in the process of sending replacement checks. Please allow approximately ten (10) business days for processing replacement checks. Canon will also reimburse those affected customers their returned check charge (see below for instructions). We apologize for any inconvenience, delay or confusion this situation with CPG has caused.

For all the details please see the Canon USA rebate page.