Canon Updates PowerShot G10 Firmware

This firmware update corrects the following phenomenon.

Phenomenon:

If RAW images are captured by continuous shooting under the ISO 1600 setting, abnormal data is recorded and a magenta cast appears in the second and subsequent RAW images. This phenomenon also occurs in the second and subsequent recorded RAW images captured by single shooting, but only if the LCD monitor display mode is set to the OFF position.

This phenomenon cannot be confirmed when images are played back on the camera's LCD monitor. It can only be confirmed if image processing software (such as the Digital Photo Professional software bundled with the product) is used to develop RAW images on a PC.

RAW

Note

  • Images that have the magenta cast phenomenon cannot be fixed.
  • The phenomenon only appears in RAW images, and does not appear in JPEG images or images appearing on the LCD monitor display.
  • The phenomenon only occurs if the ISO Speed Dial is set to ISO 1600 manually, and does not occur if the ISO speed is set to other values (such as ISO AUTO or ISO HI).

Please check the serial number on the bottom of the camera.

serial

Serial numbers

Products whose fifth digit from the left is 0 or 1 are affected.

****0*****
****1*****

Among products with the serial numbers described above, if there is a marking inside the battery cover like the one in the image below, the issue has already been corrected by correction firmware, and you may continue to use your camera as is with no further action required.

Marking Position

In addition, products whose fifth digit from the left is 2 or above are already equipped with correction firmware; therefore, this phenomenon does not apply.

Marking

For instructions on how to download and install the Canon PowerShot G10 version 1.0.2.0 firmware update, please visit Canon Japan's Support Website.