Navigating the Canon Tech Support Effectively

It is actually very easy to navigate the Canon tech support website. Via the Canon tech support website, you can obtain service and support and access drivers, software, brochures, manuals, supplies and accessories. If you are unable to find the answers that you are looking for, an e-mail form and a phone number are also available on the Canon tech support website.

Step 1: Select a Product Type

When you visit the Canon tech support website, the first thing that you will need to do is select a product type. A few of the available product types include SLR camera systems, digital compact cameras, compact film cameras and camcorders. For example, if you have an EOS digital SLR camera, you will select the SLR camera systems product type option.

Step 2: Select a Product Family

Once you have selected a product type, the Canon tech support website will bring up all of the products that are in that family. For example, if you selected the SLR camera systems option, the product family options would be EOS digital SLR cameras, EOS 35mm SLR cameras, lenses, flashes and wireless file transmitters. To display actual models, you will need to select one of the available product families.

Step 3: Select a Model

The Canon tech support website will display all of the models that are in the product family that you have selected. You will see pictures of the available models. Under the pictures, you will see an option for service and support. Click on service and support and the Canon tech support website will bring up a knowledge base and other valuable tech support options that you can choose from.